FAQ
What people ask us most
Short answers about Dr. Gen, its tests, its services and your data. If your question isn’t here, write to us.
What is Dr. Gen?
Dr. Gen is a preventive health and longevity project that combines genetic, epigenetic and functional health tests with results interpretation and professional follow-up.
We work with a network of doctors to help you understand your body better and use that information to look after your health. Technology lets us bring these services closer to you and stay with you over time.
Which tests does Dr. Gen offer?
We are preparing genetic, epigenetic and functional health tests, including microbiota studies, to learn about different aspects of your health.
Genetic tests study differences in your DNA. Epigenetic tests analyze marks related to how your genes are regulated. Microbiota studies examine the microorganisms present in a sample, for example those that live in your gut.
Before launch we will detail the tests available, what information each one provides and how the samples are collected.
How can this information help me?
It can help you learn about predispositions and aspects of your health worth checking, and guide decisions about food, habits, exercise and medical follow-up. Some tests can also provide information on factors associated with a predisposition to certain injuries, which should be assessed together with your history and your physical activity.
Today we have access to a huge amount of information about health, supplements, diets and ways to train. But a recommendation or a trend is not necessarily right for everyone. That is why we focus on personalization: helping you understand what may make sense for you, based on your results, your needs and your health situation.
The goal is for you to make better-informed decisions and look after your health in the long term.
How does Dr. Gen relate to prevention and longevity?
We want to help you grow older with health, independence and quality of life. To do so, we combine tests and professional follow-up that help identify aspects you can act on and guide how they are followed up.
When we talk about longevity, we also mean keeping your strength, your mobility and your ability to keep doing what you enjoy for longer.
Who interprets my results?
Dr. Gen combines scientific knowledge with the work of a network of doctors. We help you understand the results and, depending on the type of test and the findings, the relevant professionals assess which follow-up or recommendations may be right for you.
Are the results a medical diagnosis?
It depends on the test and on what is found. Some provide information about predispositions or health-related factors; others may need a medical evaluation or further studies to reach a diagnosis.
The results should be interpreted together with your history and your health situation. When needed, the clinical assessment and treatment decisions are up to your doctor.
I already have a genetic test. Can I ask about my results?
Yes. We can help you understand what your test analyzes, what the results mean and which information may be useful for looking after your health. Depending on the findings, a medical assessment may be advisable.
Contact us and tell us which test you had, so we can see how we can help you.
Which services does Dr. Gen offer?
Genetic, epigenetic and functional health tests (including microbiota studies), results interpretation and professional follow-up with a network of doctors, with a focus on prevention and longevity.
We are developing these services for Latin America, starting with Venezuela. We will publish the scope and availability of each one as they are ready.
Today you can already ask us about a genetic test you have taken, read the blog and take the quiz.
Is the blog part of the tests?
No. The blog publishes educational content about genetics, nutrition, epigenetics and everyday science, to help you understand how your body works.
Reading it does not replace a test, the interpretation of your results or an assessment by a doctor.
Does the quiz analyze my DNA?
No. The quiz does not analyze your DNA or ask for genetic reports, medical results or other sensitive data.
It only uses your answers to suggest which aspects of your genetics could help you most in your daily life, with three steps to get started and a guide chosen for you.
If you ask for your guide, we email it to you as a PDF as soon as you confirm your address. If you don’t see our email, check your spam or promotions folder.
Can I do everything online? In which language?
The digital platform is part of the service: today you can write to us and ask us online, in Spanish and in English.
The tests need a sample. We will explain how it is collected before launch.
Who is behind Dr. Gen?
Niuska Alvarez, from Venezuela, PhD in Biomedicine from the Universitat de Barcelona, with training in Genetics and Biotechnology, a Master’s in Advanced Genetics and an MBA.
The site belongs to Grupo SSL de Venezuela, C.A.. Its details are in the legal notice.
How can I contact Dr. Gen?
Through the contact form or by writing to contact@dr-gen.com.
What data do you keep about me, and for how long?
What you write in the forms and, to prevent misuse, a temporary technical record that does not store your IP address. We never ask for genetic reports, medical results or other sensitive data.
Contact messages and guide requests are deleted automatically after 6 months. The privacy policy explains everything, including how to ask us to delete your data sooner.
Does Dr. Gen use cookies?
Two technical cookies, to remember your language and your cookie choice, and Google Analytics cookies to count visits, which are created only if you accept them.
You can change your choice at any time from «Cookies», at the bottom of every page.